Hello everyone, this is an unfortunate situation. With a heavy heart we have decided to implement car-side pick up only. For directions on our new protocols, please refer to our statement below. For surgeries, and new client paperwork please try to sign consent form online to protect our staff. Instructions can be found below.
Our Statement and New Protocols
To follow suit with the new city of Brookings ordinance, and help keep all of you, the community, and ourselves healthy, we are instituting car-side pick up.
For all appointments please stay in your vehicle and call us to let us know you are here. Our number is (605) 697-5252. We will come out to you and pick up your pet, then bring them into the clinic and perform any necessary exams, vaccines, or procedures. We will then call you with questions, instructions, payment over the phone, and then bring your pet back to you.
For medications and food pick up please call us when you are here and we will get payment and then bring your products out to you.
Please have all dogs on leashes and all cats in carriers.
We are closed on Saturdays until at least April 8th. We do not have enough staff on that day to continue car-side pick-up and do not want to risk infection when not necessary.
Please knock on our door if you have further need or do not have a cell phone.
This is the best way for us to stay healthy in order to continue to be able to serve you and your pets.
As always, the safety and health of our customers, community, and team is very important to us. We truly appreciate your business and please let us know if you have any questions! Please be safe. Thank you! Heartland Veterinary Clinic (605)697-5252
Surgery Consent Form(s)
Below is our surgery consent form. If your pet is going under anesthesia for a dental cleaning/extraction procedure please fill out both forms. Please go through the form, select any options you wish your pet to receive today, and sign electronically. To sign electronically please download the document below and open in word. Near the top of the page you will find a button to enable editing. Through our enabled editing you can check boxes, type your name on the signature line to electronically sign the document. Once done, save the document and email it to us at [email protected] Thank you!
New clients please fill out our new client forms and email the form to our email at [email protected] To sign electronically please download the document below and open in word. Near the top of the page you will find a button to enable editing. Through our enabled editing you can check boxes, type your name on the signature line to electronically sign the document. Once done, save the document and email it to us at [email protected] Thank you!